Online portals are becoming increasingly popular in the real estate industry, and it’s easy to see why they’re such an attractive choice for property owners and tenants alike. From increased transparency to the ability to more easily get in touch with property managers, landlords can benefit greatly from having an online portal, while tenants can use these portals to their advantage as well, by taking steps to ensure they always have the upper hand in their rental agreements. These benefits make online portals an attractive choice no matter which side of the rental agreement you’re on.
Benefits of Online Portals
Online portals bring a number of benefits to both property owners and their tenants. Online portals allow both parties access to important information, such as bill due dates, late fees, and even updates on repairs. Some online portals also have scheduling capabilities built in so that both parties can keep track of maintenance issues as they come up. Communication between parties is much more streamlined when using an online portal as it keeps all pertinent information in one place, not scattered throughout a building or multiple properties. When done correctly, working with an online portal can create a mutually beneficial relationship between owners and tenants—one that is simpler, more transparent, and more convenient for everyone involved. In fact, some say that without an online portal for communicating, property management would be nearly impossible!
Here at Landmark, we are utilizing great software that offers our owners and tenants the convenience of having a portal to access important information. Yardi Breeze is a property management software that helps us provide our owners and tenants with comfort.
Add Convenient Self-Service Options
From online portals that allow you to view your rent payment history and pay your rent, to online maintenance requests, you can drastically improve resident satisfaction and reduce costs by streamlining processes. And in an age where residents are accustomed to a seamless customer experience from start to finish, it’s important for property managers to meet their expectations. One way is through self-service tools that help tenants take care of their needs themselves—without having to contact a live person at all times of day or night. These tools help save both time and money for both owners and tenants.
Increase Transparency
Owners want to know their property is well-managed; tenants want access to convenient tools that make it easy to maintain a healthy living space; and online portals make all of these tasks possible in a transparent manner. The secret behind these portals is that they are accessible anywhere there’s an internet connection—which means they provide increased convenience for both owners and tenants.
Reduce the Number of Phone Calls You Take
With the ease of checking information whenever necessary, owners and tenants no longer have to contact their property manager in order to get certain details because they can access the system directly on their own account. This can be an additional benefit for property management companies that operate multiple properties.
Keep Up With The Competition
Online portals offer owners and renters with a wealth of information, providing you with an advantage in discussions with potential tenants and owners. Having a portal dedicated to your clients, such as owners and tenants, is a great way to stay ahead of the competition. This will put you ahead of your competitors by offering your clients convenience.
Portals For Tenants
With Yardi Breeze, you can allow your tenants secure access to view important information about their account on your rental website. They may check their account balances, pay their rent, and request maintenance. They can view their lease agreements and/or anything else you wish to share with them.
Portals For Owners
Owners in Yardi Breeze have access to a wealth of important information from anywhere and at any time, via the Internet. This will make filling out paperwork every month much easier. Of course, you have complete control over what you share in your owner portals!
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